We currently offer FREE economy shipping within the USA for orders over $150. We currently don't offer free shipping to orders outside of the USA and Canada. Rest assured, we are constantly trying to find ways we can ship to you at a lower cost. 

If you are located in the Philippines, please visit out PH site at www.shopviajecito.com.ph

We ship internationally. However, the shipping rate depends on the area, and some remote locations will require additional fees due to the distance and the lack of shipping dispatch centers. You will see a more detailed representation of the shipping costs upon checkout. 

Shipping and handling costs are non-refundable. This applies to undeliverable or refused shipments, missing, and stolen shipments. Should you return an item purchased from us for store credit, you will only be credited for the price of the products.

Once you have received your shipping confirmation e-mail containing the details of your package, as well as its waybill tracking number. Please don't forget to check your SPAM or Promotions folders in your inbox so you don't miss an update!

Shipping rates vary depending on location. You will be shown a more detailed breakdown of shipping rates upon inputting your details at check-out.

You should have received a confirmation e-mail instantly after placing an order. A shipping e-mail should also follow as soon as we finish processing your order. If you did not receive an email from VIAJECITO at all within a few hours of placing your order, please check your Spam folder, or Promotions folder. If you still do not see an email from us, please email your concern to us at hello@shopviajecito.com. We will do our best to respond within 48 hours. 

The customer is responsible for paying customs duties and taxes levied by the respective country involved in your shipment. Viajecito will not reimburse payments made for such. Customs policies vary from country to country and we can not anticipate this. If you have any concerns or questions, kindly email us at hello@shopviajecito.com and we will do our best to respond within 48 hours.